You may claim on an item’s warranty should you encounter an unfortunate hardware malfunction or manufacturing defect within the warranty period stated during the purchase. If the product malfunctions at a date outside this period, we will be happy to provide you with repair service, but please note that relevant charges will be applicable.
We offer 3 types of product warranties:
Gadgetz.lk will handle the warranty claim if you have purchased a product under the Standard Warranty; we offer repairs for most cases, but will provide a product replacement during severe instances where repairs are deemed insufficient. You will have to contact us to claim on the Standard Warranty.
Your defective product will be replaced by a brand new one with no questions asked under the Manufacturer’s Warranty, provided that the issue in question abides by the policy on hardware failures and defects.
Third Party Warranty
You will be issued with a warranty card by a third party under this scheme. You may contact Gadgetz.lk, or claim this warranty directly from the issuing third party under this scheme.
Please allow up to three weeks for processing, repair of product under any warranty scheme. This is due to availability of stock and replacement parts.